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Case studies

Case studies

Selected client engagements: the situation, what we did, and what changed.

Client work

Engagements

Quick-service restaurants · 3+ years

How do you know your people are following your policies and procedures?

A franchisee running about 300 restaurants across several national brands had written procedures but no reliable way to see whether they were followed. Over more than three years on retainer, we acted as its development team across operations, HR, construction, IT, accounting, and executive reporting.

Read the case study : Developers for a 300-location franchise operator
Confidential · About 3 months

What do you do when the implementation you paid for doesn't work?

After more than a year and more than $1 million, a previous vendor’s data warehouse implementation was unusable. We recommended starting over, rebuilt the integration in about three months, and it is still in use.

Read the case study : Rebuilding a failed data warehouse integration
Membership organizations · 2026–present

How do you run a members-only organization without handing over the member list?

A regional cybersecurity guild of about 60 members needed to manage membership, dues, and events without giving its member list to a third-party service. We built Coterie, which the guild now runs itself.

Read the case study : Membership platform for a cybersecurity guild
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